Unit 1 > Access and barriers > Overcoming barriers


Overcoming barriers to access services

Health, social care and early years providers want people to be able to access their services so they work with other agencies to make it possible.

Some examples of overcoming barriers:

  • In rural areas buses may not be scheduled at an appropriate time to get an individual to their appointment.  Voluntary organisations help by providing transport.
  • An individual in a wheelchair may not be able to get on a bus.  Some buses are able to lower their  platform to be level with the pavement.
  • Some one in work may not be able to get to their GP’s surgery as  they can’t get there in time.  The GP’s surgery could arrange to have a surgery at the work place.  They could also  have early morning or late surgeries.
  • A family live on an estate which is two miles from their nearest GP surgery.  The surgery could provide a mobile surgery.  Residents in a residential home find it difficult to get to the local optician.  So they come to the residential home to give people eye tests  and prescribe spectacles.